Terms of Purchase

BOOKING

  • Within 24 hours you will receive confirmation of your reservation by the hotel.
  • The hotel reserves the right to cancel if the credit card is invalid.

 

HOTEL POLICY

  • You must be at least 18 years old to check in at the hotel.
  • Maximum occupancy room: 2 adults + 1 child or 3 adults (triple occupancy) or 2 adults + 1 baby (cot + double room). For safety and comfort, any other combination of passengers is not permitted.
  • The hotel does not guarantee the room if there is an increase in the number of people without notice or compliance by the hotel.
  • Check in: 14:00 h Check-out until 12:00 h.
  • Parking is free and limited. No reservations.
  • Pets are not allowed.
  • Credit cards accepted: Visa, Euro / Mastercard, Red 6000, Maestro.
  • The hotel reserves the right to pre-authorize credit cards prior to arrival
  • From June 15 to September 15, is charged the amount of the first night, at the time of booking.
 
CONDITIONS RELATING TO CHILDREN
  • Children of all ages are welcome.
  • A child between 0-2 years Free cot on request. Except in High, that the cost is 6 euros / day.
  • Maximum capacity of baby cots in a room is 1.

 

REGIME OF STAY

  • The hotel offers 2 types of regime: SA accommodation only, AD accommodation and breakfast
  • The type of Breakfast is buffet and have breakfast without gluten.
  • The breakfast price is 8.30 euros per person, taxes included. Gluten Free Breakfast Extra +2 euros.

 

CANCELLATION

The booking is guaranteed and confirmed until 20 hours of arrival. If that were to arrive later, please contact us to confirm, otherwise, be deemed canceled booking. In the case of cancellation of booking or any of the days reserved must notify us with at least 48 hours in low season and 15 days in T.Media and Alta. Otherwise, the hotel will have 100% of the advance amount.

Kobe 10 ELite PE